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Privacy Policy
At Wiglyo (https://wiglyo.com), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data in accordance with UK data protection laws, including the UK GDPR and the Data Protection Act 2018.
1. Information We Collect
When you browse or make a purchase on Wiglyo.com, we may collect various types of personal and non-personal data, including:
Identity Data: Your full name, email address, phone number, and billing/delivery addresses.
Financial Data: Payment card details (processed securely by third-party gateways like Stripe or PayPal – we never store your card details).
Order Details: Items purchased, date and time of orders, delivery information, and returns or refunds.
Technical Data: IP address, browser type and version, time zone settings, operating system, and device platform.
Usage Data: Pages visited, time spent on site, click paths, and interaction with our content.
Marketing Data: Your preferences in receiving marketing communications and newsletters.
This data is collected when you place an order, sign up for an account, subscribe to emails, or interact with our site.
2. How We Use Your Information
We use your personal data to:
Process Orders: Handle transactions, deliver products, send invoices, and provide customer support.
Communication: Send order confirmations, shipping updates, newsletters (if subscribed), and respond to queries.
Improve Services: Analyze site traffic and user behavior to improve functionality, layout, and user experience.
Marketing: Provide promotional content tailored to your preferences (you can opt out anytime).
Fraud Prevention & Security: Detect and protect against fraud, unauthorised access, and other illegal activities.
Legal Obligations: Comply with applicable laws and regulations, such as tax or consumer protection laws.
We only use your data for the purposes for which it was collected, unless we reasonably consider another compatible purpose.
3. Sharing Your Information
We value your trust and do not sell, rent, or trade your personal data. However, we may share it with:
Service Providers: Trusted third parties like payment processors, delivery companies, marketing platforms, and IT providers who help us run Wiglyo.com.
Analytics & Advertising Tools: Services like Google Analytics or Meta Ads to understand user interaction and optimize advertising (data is anonymised where possible).
Regulatory Authorities: If required by law, such as for legal proceedings or law enforcement requests.
Business Transfers: In the unlikely event of a sale, merger, or acquisition of Wiglyo, your data may be transferred to the new owners.
All third-party services are carefully vetted and contractually obligated to handle your data securely and lawfully.
4. Your Rights
Under UK data protection laws, you have several important rights:
Access – Request a copy of the personal data we hold about you.
Correction – Ask us to correct inaccurate or incomplete data.
Deletion – Ask us to delete your data when it’s no longer necessary (subject to legal obligations).
Restriction – Limit how we use your data in certain situations.
Portability – Request your data in a portable format to transfer to another provider.
Objection – Object to our use of your data for direct marketing or profiling.
Withdraw Consent – If you’ve consented to marketing or cookies, you may withdraw at any time.
To exercise any of these rights, contact us at support@wiglyo.com. We may request proof of identity before processing your request.
5. Cookies
Wiglyo.com uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and show you relevant offers. Cookies allow us to:
Remember your preferences and login details
Keep your shopping cart active
Analyze how users interact with our website
Provide targeted ads on social media and search engines
You can manage cookie settings via your browser or our cookie banner when you first visit the site.
6. Data Security
We take your data security seriously and use the following measures:
SSL encryption to secure transactions and account logins
Firewalls and malware protection to prevent unauthorized access
Regular security audits and updates to our systems
Restricted internal access to personal data (only authorized staff)
Despite our efforts, no method of transmission over the Internet is 100% secure. If you believe your data has been compromised, please contact us immediately.
7. Data Retention
We retain your personal data only as long as necessary to:
Fulfil your orders and provide customer service
Meet legal and accounting requirements
Improve business performance and fraud prevention
Typically, we retain order data for 6–7 years for tax compliance. Data used for marketing will be kept until you opt out.
8. Third-Party Links
Our site may contain links to third-party websites (e.g., payment gateways, social media). Once you leave Wiglyo.com, we are not responsible for the privacy practices or content of those external sites. We encourage you to read their privacy policies before sharing any personal data.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in law or our services. Updates will be posted on this page and the “Last updated” date revised. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us at: