Orders & Payments

Orders & Payments

At Wiglyo, we are committed to providing a secure, seamless, and reliable shopping experience for all our customers. The following section outlines how we handle orders, accepted payment methods, pricing, and related policies.

Placing an Order

Orders can be placed directly through our website, https://wiglyo.com, 24/7. By placing an order, you agree to provide accurate, current, and complete information during the checkout process. You are responsible for ensuring that your shipping and contact details are correct at the time of purchase.

After submitting your order, you will receive an email confirming receipt of your order and the details you provided. This confirmation does not guarantee acceptance of your order. We reserve the right to cancel or limit quantities for any order at our sole discretion.

Reasons for cancellation may include (but are not limited to):

• Item no longer in stock or discontinued
• Pricing or product description errors
• Incomplete or unverifiable billing or shipping information
• Suspected fraudulent activity

If we cancel your order, you will be notified via email, and a full refund will be issued if payment has already been made.

Payment Methods

We accept a wide range of secure and convenient payment options:

• Credit/Debit Cards: Visa, MasterCard, American Express
• Digital Wallets: PayPal, Apple Pay, Google Pay
• Buy Now, Pay Later: (if applicable) Klarna, Clearpay, or similar services (availability may vary)
• Bank Transfers or Local Payment Gateways: where supported

All transactions are processed securely through trusted third-party payment gateways. Wiglyo does not store or process any credit/debit card numbers or sensitive payment data on our servers, ensuring your information is kept secure.

Payment Authorization

When you place an order, your payment method is authorized and charged immediately upon checkout. Orders will not be processed or shipped until payment has been received and confirmed. In case of a failed transaction or payment error, the order will be considered incomplete.

If you experience any issues with payment processing, please contact your payment provider or reach out to our support team at support@wiglyo.com.

Currency, VAT, and Pricing

All prices on our website are displayed in British Pounds (GBP) and are inclusive of Value Added Tax (VAT) where applicable, in accordance with UK tax regulations.

If you are ordering from outside the United Kingdom:

• Your bank or card issuer may charge currency conversion or international transaction fees.
• You are responsible for any customs duties, local VAT, or import taxes that may apply in your destination country.

We reserve the right to update product prices at any time without prior notice. However, the price you pay is the one confirmed at checkout.

Invoices and Order Records

Once your order is confirmed and payment is received, you will receive an electronic invoice via email for your records. If you require a VAT invoice or a printed copy, please email us at support@wiglyo.com. with your order number.

For business customers requiring company name and VAT details on the invoice, please ensure these are correctly entered during checkout.

Order Status & Updates

You will receive automated email notifications at each stage of the order process, including:

• Order confirmation
• Payment confirmation
• Shipping notification with tracking information (if applicable)

You can also check the status of your order by logging into your account on our website (if you created one during checkout).